Manage All Account Conversations From One Inbox
connected by the average CloseBot agency, all landing in one inbox
Unlimited connections on every plan
inbound messages on the busiest single account
SMS, email, web chat, Messenger, Instagram
holding 150,000+ messages a day across the platform
99.998% on the Growth plan
CloseBot platform figures. Accounts per agency and peak single-account volume are internal CloseBot data. Daily message volume and uptime are published on closebot.com.
Every Account. Every Channel. One Inbox.
A business runs one. An agency runs dozens. Either way, your AI agents and your people work the same list.
A unified inbox puts every conversation from every messaging channel and every connected account into one list, so you are not logging into a separate inbox for each client, each CRM and each channel. In CloseBot it is the single place where SMS, web chat, email, Facebook Messenger and Instagram DM threads land, no matter which account they belong to.
Yes. Every conversation your AI agents are working shows up in one list, with the account and the channel labelled on each thread, so you can watch an entire book of business from one screen instead of tab-hopping between client logins.
Yes. Each HighLevel sub-account connects to CloseBot as its own source through OAuth, and once it is connected its conversations flow into the same inbox as every other account. The average CloseBot agency has four accounts connected, and there is no cap on how many you add.
Yes. HubSpot connects through its own OAuth flow, and its conversations appear in the same inbox as your HighLevel accounts. An agency running both CRMs still only watches one list.
Yes. CloseBot connects to HighLevel, to HubSpot, or runs standalone, so you can work entirely out of the CloseBot inbox with no CRM behind it. The chat widget and webhook sources let leads reach you directly.
Unlimited, on every plan including the free one. Account connections are not what CloseBot charges for, AI replies are, so adding a client account does not add a line to your bill.
The text channels the connected account supports, which typically means SMS, email, web chat, Facebook Messenger, Instagram DM and WhatsApp. CloseBot works on top of the channels your CRM already owns, so you are not reconnecting every channel a second time.
Yes, that is the whole point of it. A med spa's Instagram DM, a dentist's SMS and a real estate client's web chat sit in the same list in arrival order, each one labelled with the account it came from.
Yes. Search and filtering sit at the top of the inbox, so you can narrow to a single account, a single channel or a single conversation when you need to.
CloseBot handles over 150,000 messages a day across the platform, and some individual accounts take up to 15,000 inbound messages per day on their own. It's built for scale.
No. CloseBot runs at 99.99% uptime, and the Growth plan carries a 99.998% priority uptime commitment for accounts with real volume or SLA requirements.
Can I take over a conversation from the AI? Yes. You can pause the AI on any conversation and reply as a human, then hand the thread back when you are done.
Yes. Entity, meaning person versus AI, is tracked on every message, and it is also available as a filter and a segment in reporting.
It does not have to. CloseBot connects to your CRM rather than replacing it, so your client's conversations still live in the CRM they already use. The CloseBot inbox is the view you work from when you are watching several accounts at once.
Agency plans include a white-label client portal, so a client sees their own account rather than your entire book of business.
No. It comes with the platform. CloseBot bills on AI replies, and agencies can rebill usage to clients at $0.012 per message.
Unlimited team seats on paid plans. The free plan includes a single seat.
HIPAA compliance is available on the Growth plan, alongside quarterly audits and the priority uptime commitment.
Each source connects through an OAuth window, so adding an account is a few clicks rather than a project. You can connect the first one on the free plan before paying anything.